The Brighter Hope Wellness Center (BHWC) is taking applications for the position of Intern. BWHC is looking for a highly motivated interns for various roles within the practice including: administrative support, business IT, social media, and direct clinical work. Our internship positions are unpaid and therefore represent a wonderful opportunity for undergraduate students to gain experience hours toward their major.
APPLICATIONS FOR FALL 2022, WINTER 2022, and FALL 2022/SPRING 2023 ARE NOW OPEN.
Responsibilities
Administrative Intern:
- Answer and direct phone calls
- Help organize and schedule appointments
- Attend meetings and take detailed minutes
- Write and distribute email, correspondence memos, letters, faxes, and forms
- Assist in the preparation of regularly scheduled reports
- Maintain filing system
- Update and maintain office policies and procedures
- Help with ordering of office supplies and research new deals and suppliers
- Maintain contact lists
- Provide general support to staff and clients when necessary
Business IT
- Provide end user support for staff for service, to help troubleshoot issues, and develop solutions.
- Provide troubleshooting support and help resolve issues for staff desktop and laptop computers
- Provide support to staff for cloud software applications and environments (Office 365 and Nextcloud)
- Maintain software updates and make them available via Microsoft Endpoint Manager
- Ensure staff computers are update to date with vendor provided patches and anti-virus updates
- Develop and maintain process automation using Microsoft Flow
- Process and generate weekly reports/visualizations using Microsoft Power Bi
- Provide technical support for network connectivity and office equipment (e.g, printers)
- Provide, develop, and document training for basic hardware, software, and cloud applications to staff members.
- Assist with equipment inventory and availability of equipment to staff
- Participate in multi-disciplinary team meetings
- Must be available for 8-16 hours per week
- Must be able to demonstrate technical competency on basic IT topics including the ability to troubleshoot software and hardware issues, network configurations, cloud environments, etc.
- Undergraduate student completing a Bachelors degree in Business IT or related field
- Proficiency in the following OS and applications:
- Windows 10
- Microsoft Office
- Microsoft Flow
- Microsoft Endpoint Manager
- Microsoft Power Bi
- Ability to work in a Linux environment and use the command line
- Ability to prioritize tasking and manage time effectively
- Strong oral and written communications skills
- Ability to effectively document and communicate findings and solutions
- Good interpersonal skills
- Strong work ethic
- An ability to work with a team
- Professionalism (maintain confidentiality, uphold ethical standards, accept and implement feedback)
Clinical Intern/Registered Behavior Technician:
- Work consistently to ensure that clients receive the highest quality therapy possible
- Be punctual, responsible, and professional
- Implement individualized ABA programs in client’s homes, schools, community, and/or the Brighter Hope Wellness Center
- Follow specific protocol for each client
- Collect data throughout each session in a timely and efficient manner
- Create program materials for individual clients as needed
- Report client progress and insight to sessions to BCBA
- Attend periodic team meetings for each client
- Participate in introductory and ongoing training programs that provide instruction in ABA
- Be energetic, engaged, creative, and imaginative when working with individuals who have developmental delays
- Work directly and collaboratively with families and professionals
- Participate in multi-disciplinary team meetings
Social Media Intern:
- Design social media strategies to achieve marketing targets
- Manage, create and publish original, high quality content
- Administer all company social media accounts ensuring up-to-date content
- Liaise with writers and designers to ensure content is informative and appealing
- Collaborate to create social ‘buzz’ regarding new service or product launches
- Facilitate client-company communication (respond to queries, get reviews and organize chats and Q&A sessions)
- Prepare weekly and monthly reports on web traffic and ROI
- Monitor SEO and user engagement and suggest content optimization
- Communicate with industry professionals via social media to create a strong network
- Train internal teams to integrate and maintain a cohesive social media strategy
- Stay up-to-date with new digital technologies and social media best practices
Qualifications
- Undergraduate student completing a Bachelors degree in Psychology, Mental Health, Counseling, Social Work, Business, Marketing, Business IT, or a related field
- Good interpersonal skills
- Strong work ethic
- An ability to work with a team
- Familiarity with Microsoft products (e.g. Word, Excel)
- Excellent multitasking skills
- Strong written and verbal communication skills
- Strong computer/technology skills
- Professionalism (maintain confidentiality, uphold ethical standards, accept and implement feedback)